MSPs (Managed Service Providers) are responsible for ensuring the security of their clients’ IT infrastructure. It’s not just about patching or blocking isolated threats—clients expect a comprehensive service that reduces risks, improves productivity, and ensures compliance with current regulations.
To help MSPs meet these expectations, we’ve prepared an essential security checklist. Each point can make the difference between a protected environment and a critical breach. The best part: with Heimdal Security, distributed and implemented by Aufiero Informática, you can check off every item on this list in an automated and efficient way.
1. Are systems always updated?
✔️ Heimdal Patch & Asset Management automates the installation of critical updates for operating systems and third-party applications. This reduces exposure windows and eliminates the risk of leaving clients vulnerable for weeks.
2. Are there proactive measures against ransomware?
✔️ With Heimdal Ransomware Encryption Protection (REP), MSPs block mass file encryption attacks before they impact files. Real-time protection ensures business continuity for your clients.
3. Are threats blocked before they reach the network?
✔️ Heimdal Threat Prevention operates at the DNS, HTTP, and HTTPS levels to block connections to malicious servers. This stops attacks even before malware can execute.
4. Is email protected against phishing?
✔️ Phishing remains the most common attack vector. With Heimdal Email Security, MSPs protect clients by filtering suspicious emails, malicious attachments, and fraudulent links.
5. Is endpoint behavior monitored?
✔️ Heimdal Endpoint Detection & Response (EDR) analyzes endpoint behavior in real time, detecting suspicious patterns and isolating compromised devices to prevent spread.
6. Are SLAs and regulations being met?
✔️ Heimdal’s detailed, exportable reports make it easy for MSPs to demonstrate compliance with SLAs, GDPR, ISO, and other standards. They also generate transparency and client trust.
7. Does the MSP offer scalability?
✔️ With Heimdal, MSPs manage all their clients from a single centralized console, scaling operations without losing efficiency.
Practical Example
An MSP with 12 clients in different sectors used isolated tools for updates, email, and endpoint security. This led to inconsistencies and a high volume of support tickets. After implementing the Heimdal suite with Aufiero Informática, the MSP achieved:
- 60% fewer security incidents.
- 40% fewer tickets related to updates.
- Increased client satisfaction and retention thanks to clear, periodic reports.
Conclusion
A security checklist is fundamental for MSPs to ensure no loose ends in client protection. With Heimdal Security, together with Aufiero Informática, you can cover every critical point from a single platform, turning security into an efficient, profitable, and scalable service.
🔒 Become the MSP your clients need: trust Heimdal and Aufiero Informática to deliver total protection.
